Simply stated, Tracy is the most talented spa person I know. She is the best in conceptual design, operating expertise and her dedication to creating truly exceptional spa experiences. Her values and integrity are second to none. Tracy is the reason Auberge Resorts has been recognized internationally as one of the top spa hotel brands in the world.
Great spa design can transform and that’s what Spa Botánico at Dorado Beach, a Ritz-Carlton Reserve does. Spa performance is what allows us to continue to improve and invest. Tracy understands both and she constantly challenges our team to deliver on both fronts at the Ritz Reserve.